TERMS & CONDITIONS

These  Terms  and  Conditions  govern  the  relationship  between  you,  the  client,  and  Deptford Boxing Gym,  in  respect  of  the  purchase  and  booking  of  personal  training  sessions  and/or  your participation  in  group  sessions  and  classes. Please  ensure  that  you  have  read  and  understood  these  terms  and  conditions  fully.

MEMBERSHIPS & credits

Introductory Offer – 3 Classes for £33

  • Available to new members only and may be purchased once per person.

  • Non-transferable.

  • Must be used within 3 weeks.

  • Any abuse of this offer (including repeat purchases or misuse) may result in refusal of entry and/or restriction of future bookings at Deptford Boxing Gym, at management’s discretion.

  • No refunds or extensions will be issued for unused classes.

14-Day Unlimited Trial

  • Available to new members only.

  • Valid for 14 consecutive days from the first booked class.

  • One trial per person.

  • Cannot be paused, extended, transferred, or refunded.

  • Access to classes is subject to availability and capacity limits.

  • Trial access does not guarantee space in fully booked classes.

Beginners Starter Pack

  • Designed for beginners and restricted to Fundamentals and Strength & Conditioning classes only.

  • Must be used within 6 weeks.

  • One starter pack per person.

  • Non-transferable and non-refundable.

  • Not valid for advanced or restricted classes unless stated otherwise.

Class Credit Packs

Single Class

  • Valid for one class booking only.

  • Must be used within 8 weeks.

  • Non-transferable and non-refundable.

5 Class Pack

  • Valid for 6 weeks from the date of purchase.

  • Does not auto-renew.

  • Any unused classes will expire after 6 weeks.

  • Expired credits are non-refundable and non-transferable.

10 & 20 Class Packs

  • Valid for the expiry period stated at purchase.

  • Credits expire automatically after the expiry date.

  • Unused credits cannot be refunded or extended.

  • Credits are deducted upon booking.

  • Class availability is subject to capacity limits.

Silver & Gold Memberships (Direct Debit)

  • Silver and Gold memberships are billed via monthly direct debit.

  • Memberships continue on a rolling basis until cancelled in line with the cancellation policy.

  • All memberships are subject to a minimum 3-month commitment period.

Silver Membership – 8 Classes per Month

  • Includes 8 class credits per billing month.

  • Unused classes do not roll over to the following month.

  • Classes must be booked in advance.

Gold Membership – Unlimited Classes

  • Allows unlimited class bookings, subject to timetable availability and capacity.

Junior Memberships & Junior Classes

  • Junior memberships are for participants under 18 years of age.

  • A parent or legal guardian must provide consent.

  • Parents/guardians are responsible for bookings, attendance, and behaviour.

  • Junior memberships are billed monthly.

  • Single junior classes are pay-as-you-go and subject to availability.

  • Missed junior classes are non-refundable.

  • Junior memberships and classes are non-transferable.

  • Memberships may be cancelled after completion of the initial 3-month commitment period.

  • All cancellations require 1 full calendar month’s notice.

  • Cancellation requests must be submitted in writing via email to:
    info@deptfordboxing.com

Important Notes:

  • If a cancellation request is received with less than 1 month’s notice, the cancellation will take effect the following month.

  • Refunds cannot be issued for payments that have already been processed.

  • Membership access will remain active until the end of the final paid billing period.

  • Memberships may be paused to temporarily stop payments.

  • The minimum pause period is 1 month.

  • The maximum pause period is 6 months.

  • Memberships cannot be paused for less than 1 month.

  • Pause requests must be submitted and approved in advance.

  • Once the pause period ends, membership payments will automatically resume from the new restart date.

  • All memberships, trials, class packs, and credits are non-transferable.

  • Class bookings are subject to availability and capacity limits.

  • Missed classes, late cancellations, unused credits, or expired offers are non-refundable.

  • Deptford Boxing Gym reserves the right to amend pricing, timetables, coaching staff, and services with reasonable notice.

  • Failure to follow gym rules or coach instructions may result in restricted access or termination of membership.

  • All memberships are collected via monthly direct debit.

  • If a payment fails, members will be notified and asked to resolve the issue promptly.

  • Access to classes and bookings may be temporarily restricted until the outstanding balance is cleared.

  • Repeated failed payments may result in:

    • Suspension of membership access

    • Termination of membership

  • Any outstanding balances must be settled before further bookings or membership reactivation.

  • Deptford Boxing Gym reserves the right to recover unpaid fees where applicable.

CANCELING MEMBERSHIPS

FREEZING MEMBERSHIPS

GENERAL CONDITIONS

PAYMENT FAILURE POLICY

CLASS CANCELLATIONS

All classes must be cancelled or rescheduled at least 3 hours before the class start time.

  1. Cancellations made within 3 hours of the class start time will be treated as a late cancellation and will not be refunded.

  2. Late cancellations may result in the loss of a class credit, where applicable.

  3. All cancellations and rescheduling must be completed via the Glofox booking website or mobile app.

  4. No refunds or credit replacements will be issued for late cancellations or no-shows.

LIABILITY

In choosing to participate in any of the activities offered by Deptford Boxing you hereby accept full liability for the risk of partaking in the sport of boxing. You accept that by attending our classes and PT sessions you risk being injured / severely injured / death. You are under no obligation to participate in any activities including sparring, however, in choosing to do so, you understand that due to the nature of boxing as a sport involving physical contact, there is a possibility of injury or injury resulting in death. In choosing to participate in any of the activities offered by Deptford Boxing Gym you hereby entirely and completely indemnify Deptford Boxing Gym from any claims or legal action for any and all injuries and losses of property or otherwise, arising from your participation in any and all of our activities and services.

LOST PROPERTY

Deptford Boxing Gym  is not responsible for any property or items left behind on our premises, or any items stored in our gym. Any items left behind at our gym and items which go unclaimed will be disposed of / thrown out of our premises after one month. Deptford Boxing Gym will not be held liable and is completely indemnified of any loss of property arising from the use of our facilities and services.